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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Larry Arnowitz

February 17, 2023

5  out of  5 rating by Larry Arnowitz
"Barbara was excellent in reviewing the benefits of the policy with me, and explaining both the coverages and ways I can reduce the premium . Her service is prompt, easy, and actually signing up for the policy took 5 minutes. On top of all that--it's a freindly place to do business!!"

Local Reviewer

February 10, 2023

5  out of  5 rating by Local Reviewer
"The best logistical decision I ever made when moving to Illinois was to get my car insurance here. Recently moved from out of state, and the Illinois govt required I verify that I was insured and transfer my out-of-state insurance asap or my IL car registration would be suspended. Jason was so responsive and extremely friendly both on the phone and in person. He walked me through exactly what we needed to do and why, and we got it done on the spot in like 15 minutes. He was also really upfront about all the costs of my new auto insurance, so it was easy to figure out what I wanted and didn't want."

Zoheb Nasir

February 9, 2023

5  out of  5 rating by Zoheb Nasir
"the best in chicago-land."

Sarah Harris

January 30, 2023

5  out of  5 rating by Sarah Harris
"A special thank-you from me to Barbara over at State Farm, for always providing me with quick, concise customer service whenever I need it! I have been traveling away from home for months at a time and then working in the city for three-month periods, so I’ve been having to cancel and renew my plan to stay efficient in my spending, and Barbara has had utmost patience for me and my schedule. Thank you, have a wonderful day!"

Karyn Morrison

January 18, 2023

5  out of  5 rating by Karyn Morrison
"I am new to the office and new to State Farm, after having been with another company for multiple years - Barbara was able to help me with the rates and effortlessly switch all of my bundled coverages over. And she continued to help me with questions even after the switch, I very much appreciate knowing I can send a question and will get a quick, helpful and pleasant response. I would recommend Jason Douglas Agency."

Bri Rose

January 18, 2023

5  out of  5 rating by Bri Rose
"My experience at this location was great. Jason took his time to explain and get to know a bit about me as a person. Not just focusing strictly on his gain from the transaction on the phone and in person."

Janelle Ross

January 18, 2023

5  out of  5 rating by Janelle Ross
"I just had one of the most pleasant mornings ever due to the delightful, funny and very nice Ms. Barbara Sutherland At Jason Douglas State Farm! Ms. Barbara was helpful, efficient, knowledgeable, quick and I felt like I was talking to a someone who really cares. The conversation ended with me feeling confident and relieved knowing my family will be well taken care of! I am so glad I chose Jason Douglas State Farm Insurance! Thank You Again Ms. Barbara Sutherland! Have A Wonderful Rest Of Your Day!"

Pang Vang

January 3, 2023

5  out of  5 rating by Pang Vang
"I really enjoyed working with Jason because he carefully went through every detail with me and answered my questions throughly. I highly recommend giving his office a call!"

Ryan Eggert

December 22, 2022

5  out of  5 rating by Ryan Eggert
"Recently reached out looking to bundle new home and auto insurance and was lucky to find them! Barbara was extremely kind and helpful in walking me through the process. We ended up saving money compared to our last insurer! Couldn't be more happy with the choice."

Liz McCorkle

December 21, 2022

5  out of  5 rating by Liz McCorkle
"Great customer service! Great rates! Available 24/7! Love it! Barbara is the best!"

harshali patil

December 21, 2022

5  out of  5 rating by harshali patil
"Really fast and reliable people , i got my rental and car insurance from them and appreciate the fast response time from representatives"

Ravan Thomas

December 15, 2022

5  out of  5 rating by Ravan Thomas
"My experience with this company (Barbara) has been amazing! I have been with the company for over 6 years, and it is ALWAYS a pleasure talking with them. I have auto, rental, and life insurance with this company and I am receiving a great rate. Very welcoming, and helpful with saving money during these difficult times."

Richard Cademartori

December 12, 2022

5  out of  5 rating by Richard Cademartori
"Jason and Barbara were a pleasure to work with and saved me a good amount vs my previous provider who increased me significantly every year. True 5 star experience, and I will be recommending them to friends and family."

Izzy Bejar

December 9, 2022

5  out of  5 rating by Izzy Bejar
"My experience was amazing jason helped and made me feel like i was at home and important and walked me threw steps and giving me the best deals i will always recommend him to all of my family and friends"

Lashon Parker

November 28, 2022

5  out of  5 rating by Lashon Parker
"Very friendly and knowledgeable of insurance. Excellent customer service and very patient in answering questions. I'm a first time customer."

Boston Boss

November 4, 2022

5  out of  5 rating by Boston Boss
"Jason isn’t only a Theory-Yer but a people person. An incredible customer orientation, he has. Always good to relate with workers like him - who keeps the world going in a good, and right way."

victoria roy

October 7, 2022

5  out of  5 rating by victoria roy
"I joined this wonderful office today [10/7/22] in a hurry due to needing insurance ASAP, little did I know it would be the most efficient and frankly happy office to be apart of. I called the office to retrieve my ID cards and left a voicemail, maybe 10 minutes later if even that I received a call back and cards were emailed to me within moments. Dealing w/ big commercial insurances all day for my work this was a reprieve going to a locally owned small business. Speaking with Jason Douglas over the phone he was very professional, efficient, and seems like an overall very happy person. It was a joy to be on the phone w/ an insurance company for the first time ever! I see myself being w/ this office for the long term just for the fact there was no wait and it was personable. Lovely office, great prices."

Olivia Flatt

September 27, 2022

5  out of  5 rating by Olivia Flatt
"It was great working with Jason! Very helpful and helped me get what I needed!"

Ehsan Hosseinian

September 26, 2022

5  out of  5 rating by Ehsan Hosseinian
"Barbara and Jason are AMAZING! The best people I have ever worked for insurance of auto and property. Strongly recommend them!"

Ingrid Lara

August 19, 2022

5  out of  5 rating by Ingrid Lara
"Jason made the process of switching to State Farm fast and easy! He answered all of my questions and explained every part of my car and life insurance policy. Because of Jason, I am saving around $500 a year!"

Beth Glaser

July 25, 2022

5  out of  5 rating by Beth Glaser
"It was truly a pleasure working with Jason at State Farm in acquiring new auto insurance. Not only did he save me hundreds of dollars, but he was friendly, knowledgeable, and so easy to work with. I never expected to have such a great experience getting insurance! I definitely recommend working with him and his office."

Mitchell Hause

July 21, 2022

5  out of  5 rating by Mitchell Hause
"I have been working with Jason for years and is easy to work with and Incredibly knowledgeable."

Tyler Gevaart

July 21, 2022

5  out of  5 rating by Tyler Gevaart
"Jason and the team have been extremely helpful any time I’ve needed something. Competitive rates and always help with a smile!"

melissa laureano

July 8, 2022

5  out of  5 rating by melissa laureano
"I called requesting an auto insurance quote and spoke to Jason, the owner. He was absolutely great, very attentive, great customer service. Twenty minutes into our call I was able to get a great deal on auto insurance. I would definitely recommend them!"

Jimmy Perez (Big J, lil i, 2 m's & a Y)

June 10, 2022

5  out of  5 rating by Jimmy Perez (Big J, lil i, 2 m's & a Y)
"Jason Douglas's office in Evanston is the best! Especially our agent, Barbara Sutherland! I've recommended her to my whole Family as she's the best at explaining, breaking down and insuring, pun intended, that you're getting the best rates!"