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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ashley Woods

September 18, 2023

5  out of  5 rating by Ashley Woods
"Great customer service from Barbara Sutherland! Very straight to the point. Answered all of my questions with ease. Very happy I chose State Farm for my renters insurance!! 5 stars!"

Elizabeth Balke

September 13, 2023

5  out of  5 rating by Elizabeth Balke
"They are such a great firm. I really enjoyed the conversations with Barbra she is amazing and so heart warming. I have just experienced such a tragedy and she was able to make me smile and laugh. She is just the greatest. I will recommend them always."

Jordan Hamilton

September 11, 2023

5  out of  5 rating by Jordan Hamilton
"This company's customer service is absolutely stellar. Barbara was so kind, helpful, and hilarious! I felt as if I was speaking with a friend. She gave me a realistic and affordable quote that fit my needs perfectly. I HIGHLY recommend State Farm to anyone shopping around for insurance. They are A1!"

Aide Moore

September 5, 2023

5  out of  5 rating by Aide Moore
"I was really scared to start a life insurance. I didn't have much knowledge on it. However Barbara made it so easy to understand. She was GREAT!! I love the entire experience with her. Thank you Barbara ! I highly recommend her !!"

Anirudh Ramesh

August 31, 2023

5  out of  5 rating by Anirudh Ramesh
"Thanks for the prompt support!"

Gurvinder Kaur

August 28, 2023

5  out of  5 rating by Gurvinder Kaur
"It’s been absolutely amazing working with Jason. He is extremely friendly, very knowledgeable and responsive. Would highly recommend working with him and his team!"

Marie Phillips

August 23, 2023

5  out of  5 rating by Marie Phillips
"Contacting statefarm was the best thing I ever chose. Jordan provides excellent customer service and makes sure you are satisfied with Quotes. I guarantee u will end with a policy.. I would definitely recommend JORDAN. Thanks Jordan you rock!!!!!!!!! You will be Highly Recommended"

Elizabeth Vaughan

August 22, 2023

5  out of  5 rating by Elizabeth Vaughan
"I can’t say more about the great experience I had with Jordan while shopping for a life insurance policy. He is knowledgeable and takes the time to listen to your needs. Thank you!"

Sara Sawielski

August 22, 2023

5  out of  5 rating by Sara Sawielski
"Have been looking into getting life insurance for a while now but just kept putting it off. Jordan made the process super easy an affordable. He answered all the questions I had regarding the policy."

Liz Kessler

August 22, 2023

5  out of  5 rating by Liz Kessler
"I was looking for a life insurance policy to ensure my family will be taken care of in the future. Jordan was very helpful and answered all of my (I’m sure annoying) questions. Thank you for being patient with me. I couldn’t be happier with my experience!"

George B

August 22, 2023

5  out of  5 rating by George B
"I have had the pleasure of working with Jason, who is an extremely knowledgeable professional. His expertise and experience in the insurance industry have been invaluable to me and my family. I look forward to continuing to work with Jason in the future."

Stone Jungle (Stone jungle apparel)

August 16, 2023

5  out of  5 rating by Stone Jungle (Stone jungle apparel)
"I have been fighting to get life insurance for 2 years now. Jordan at State Farm assured me he would take care of me and he did. I finally have life insurance at a great rate."

Miguel Dominguez

August 11, 2023

5  out of  5 rating by Miguel Dominguez
"Always willing to help. Been with them for about 2 years now and don’t regret it at all."

TDale Mar

August 8, 2023

5  out of  5 rating by TDale Mar
"Jason and his team are caring and responsive to their customers' needs. Barbara from his office is awesome. She is always helpful and patient when I call. I highly recommend this State Farm agent. You will not be dissapointed."

Olivia S

June 26, 2023

5  out of  5 rating by Olivia S
"Jason is incredible!! He found me the best deals possible for my budget and was super personable and sweet! 11/10 recommendation from me!!"

Furqan Ayub

May 31, 2023

5  out of  5 rating by Furqan Ayub
"The associate Barbara Sutherland, is very helpful, friendly and is always there for you."

Linh Nguyen

May 23, 2023

5  out of  5 rating by Linh Nguyen
"Jason provided an amazing service! He is extremely responsive and researches the best options for his clients. Highly recommend Jason to everyone who needs insurance and financial service’s needs."

Duaa Hamoud

April 8, 2023

5  out of  5 rating by Duaa Hamoud
"I have had the BEST experience with Barbara, Jason, and McKenna. I used to have three different insurance companies for home, auto, and business, and earlier this year, I called Barbara to get quotes on switching and bundling everything over to Statefarm. She worked with me to get the best deal for all my insurances with absolutely NO hassle! She is such a pleasure to work with and responds so quick to my emails, text messages, and phone calls. I’m beyond grateful to have found an insurance rep that makes everything SO easy for us. Thank you to all who work at Jason Douglas’s Statefarm office! But special shout out to Barbara- you’re the best there is!"

Larry Arnowitz

February 17, 2023

5  out of  5 rating by Larry Arnowitz
"Barbara was excellent in reviewing the benefits of the policy with me, and explaining both the coverages and ways I can reduce the premium . Her service is prompt, easy, and actually signing up for the policy took 5 minutes. On top of all that--it's a freindly place to do business!!"

Local Reviewer

February 10, 2023

5  out of  5 rating by Local Reviewer
"The best logistical decision I ever made when moving to Illinois was to get my car insurance here. Recently moved from out of state, and the Illinois govt required I verify that I was insured and transfer my out-of-state insurance asap or my IL car registration would be suspended. Jason was so responsive and extremely friendly both on the phone and in person. He walked me through exactly what we needed to do and why, and we got it done on the spot in like 15 minutes. He was also really upfront about all the costs of my new auto insurance, so it was easy to figure out what I wanted and didn't want."

Zoheb Nasir

February 9, 2023

5  out of  5 rating by Zoheb Nasir
"the best in chicago-land."

Sarah Harris

January 30, 2023

5  out of  5 rating by Sarah Harris
"A special thank-you from me to Barbara over at State Farm, for always providing me with quick, concise customer service whenever I need it! I have been traveling away from home for months at a time and then working in the city for three-month periods, so I’ve been having to cancel and renew my plan to stay efficient in my spending, and Barbara has had utmost patience for me and my schedule. Thank you, have a wonderful day!"

Karyn Morrison

January 18, 2023

5  out of  5 rating by Karyn Morrison
"I am new to the office and new to State Farm, after having been with another company for multiple years - Barbara was able to help me with the rates and effortlessly switch all of my bundled coverages over. And she continued to help me with questions even after the switch, I very much appreciate knowing I can send a question and will get a quick, helpful and pleasant response. I would recommend Jason Douglas Agency."

Bri Rose

January 18, 2023

5  out of  5 rating by Bri Rose
"My experience at this location was great. Jason took his time to explain and get to know a bit about me as a person. Not just focusing strictly on his gain from the transaction on the phone and in person."

Janelle Ross

January 18, 2023

5  out of  5 rating by Janelle Ross
"I just had one of the most pleasant mornings ever due to the delightful, funny and very nice Ms. Barbara Sutherland At Jason Douglas State Farm! Ms. Barbara was helpful, efficient, knowledgeable, quick and I felt like I was talking to a someone who really cares. The conversation ended with me feeling confident and relieved knowing my family will be well taken care of! I am so glad I chose Jason Douglas State Farm Insurance! Thank You Again Ms. Barbara Sutherland! Have A Wonderful Rest Of Your Day!"